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“I wanted to thank you so much for helping me with the James Taylor tickets, you were a tremendous help!”
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The images appearing herein are for informational purposes only. OnlineSeats is not affiliated with Ticketmaster or any other ticketing company, any box office, venue, performing artist or sporting organization such as: NBA, NFL ,NHL, MLB, NCAA, NASCAR, USTA, PGA, LPGA, USGA, WNBA or any other sporting organizations. All logos and names of any of the aforementioned are used for purposes of factual description only. OnlineSeats is a nationwide events ticket-shopping directory and was purchased by Alliance Tickets in August of 2012. OnlineSeats is managed by Alliance Tickets and is an Alliance Tickets website.

Frequently Asked Questions

 I submitted my ticket request, what happens now?

I submitted my ticket request, what happens now?

I received an automatic ticket request confirmation via email; does that mean I purchased the tickets?

A Ticket Request does not become a confirmed purchase order until the request reaches our attention during regular business hours. If we encounter any concerns during the ticket request process we will contact you by phone. Once the request has been processed, you will receive a confirmation email that includes a copy of the invoice. Your invoice has a FedEx tracking number in the lower left corner.

What happens when the tickets I want are not available?

If this becomes the case, we generally offer tickets in a similar location and adjust the price appropriately but we will contact you immediately. At this point, the customer has the option to refuse purchase but once the revised order has been accepted, the regular cancellation policy applies.

Our policy states: ‘If the date of the event is within 3 days of a weekend and you have not chosen a proper shipment option then the order will automatically be upgraded to the appropriate shipping cost required to expedite shipping in a practical manner at your cost.’

Click here to track your FedEx envelope!

Can I cancel my order?

Our policy states: All sales are final. We are not responsible for lost or stolen tickets, change of venue, date, time, or rainout. No customer initiated refunds, cancellations, or exchanges allowed with the exception of a canceled event. The order can only be cancelled when our representatives fail to find the seats requested by our customer.

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Finding the right seats at the right price to the event you want can at times be overwhelming. Customers want to make sure that they're getting a good deal on the tickets they're purchasing. Here at Online Seats we do our very best to offer the best seats available at the most competetive price. We've been doing this for over 25 years now and we have helped thousands and thousands of customers get great seats at a great price. Sometimes we even help customers get not so great seats but at extremely cheap prices. Whatever it is you're looking for, you can be assured that we'll do our best to help you find the tickets you want. We have a staff of professionals that have been servicing the ticket needs of clients for many many years. If you don't find what you're looking for on our website, give us a call and one of our professional staff members will do whatever it takes to help you find what you're looking for. We wouldn't still be in business for over 25 years if not for the pride we take in providing quality and friendly customer service. OnlineSeats.com is your trusted and reliable ticket broker.

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