and we will investigate your claim and take any actions we deem appropriate in our sole discretion.
Prohibited Content : The following is a partial list of the kind of Content that is illegal or prohibited on the Site. It includes Content that:
- Is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
- Could be harmful to minors;
- Harasses or advocates harassment of another person;
- Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
- Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous
- Promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
- Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
- Displays pornographic or sexually explicit material of any kind;
- Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
- Provides instructional information about illegal activities such as making or buying illegal weapons, violating
someone's privacy, or providing or creating computer viruses;
- Solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
- Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes
Violation of the Terms You understand and agree that in Onlineseats' sole discretion, and without prior notice, Online Seats may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorized User Content, if Online Seats believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Online Seats, another User or the law. You agree that monetary damages may not provide a sufficient remedy to Online Seats for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Online Seats may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Online Seats is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.
Copyright Policy We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defense or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.
Disclaimers OnlineSeats.com does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as-available" basis. Online Seats cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Online Seats disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Online Seats will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, punitive and consequential damages.
Typographical Errors In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Online Seats shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Online Seats shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Online Seats shall immediately issue a credit to your credit card account in the amount of the charge.
OnlineSeats.com makes no guarantee of any specific result from use of this Site or use of the Online Seats service.
disclaims any and all liability for the acts, omissions and conduct of any third party users, Online Seats users, advertisers and/or sponsors on the Site, in connection with the Online Seats service or otherwise related to your use of the Site and/or the Online Seats service. Online Seats is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Online Seats may investigate the claim and take appropriate action, in its sole discretion.
Limitation of Liability as to Products Sold YOU EXPRESSLY UNDERSTAND AND AGREE THAT Online Seats SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTAIL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSS, EVEN IF Online Seats HAS BEEN ADVISED OF THE POSSIBILTY OF SUCH DAMGES.
Limitation on Liability Except in jurisdictions where such provisions are restricted, in no event will Online Seats be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Online Seats has been advised of the possibility of such damages.
Disputes If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by the laws of the State of Illinois without regard to its conflict of law provisions. You agree to personal jurisdiction by venue in the state and federal courts of the State of Illinois, City of Chicago.
Indemnity You agree to indemnify and hold Online Seats, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.
Amusement Sales Taxes Events taking place within the Chicago city limits may require the addition of sales tax to the total order amount. Orders meeting the requirements set forth by Chicago city law will be charged a variable amusement tax up to 8% applied to the difference of the retail value and the face value.
General Shipping Info
Federal Express (FedEx) shipping is utilized for any and all shipments. Furthermore a signature is required upon delivery for every order. Please note that FedEx cannot and will NOT deliver to any P.O. Box so therefore a physical street address must be provided or the order cannot be processed.
The majority of orders for regular season sporting events, concerts, and theatre are shipped within 24 to 48 hours after confirmation but not necessarily if the order was placed on a weekend. Certain orders for events are not delivered until very close to the date the event takes place. In any case, we might contact the customer to confirm the shipping address prior to shipment.
International Orders
International shipments can be processed but sometimes there are exceptions. In the event we are unable to ship to your location, we will contact you through e-mail or by phone. The prices to ship internationally are listed below. Please note that prices are subject to change and are priced in US Dollars:
Canada - $40
United Kingdom - $40
Australia - $40
Mexico - $40
Japan - $40
Delivery of Tickets
All times for delivery are dependent on the availability in your delivery area. Once you sign for your order from FedEx, you (customer) have 48 hours to contact us about any mistakes, discrepancies, or questions about tickets and/or seating locations. These discrepancies may include: tickets that are in the wrong section or row, tickets for the wrong event/date and/or the tickets are damaged. In such instances like these, every effort possible will be made to rectify the situation. However, if your original order is no longer available, and replacement tickets are no longer an option, the order will be cancelled. In order for the refund to be processed, the tickets must be shipped back to Onlineseats.com to receive a refund. Please note that there are no cancellations, refunds or exchanges on orders with no inconsistencies.
Due to time constraints involved Onlineseats.com has satisfied its contractual obligations when the order has been shipped to the address provided by the customer. In no circumstance whatsoever is Onlineseats.com responsible for any typos or incorrect addresses provided by the customer or for returned orders when the customer was not available to sign for the package at the time of delivery at discretion of FedEx. In most circumstances, Onlineseats.com will retain packages returned by FedEx for later re-delivery to the customer at our discretion. Onlineseats.com is not responsible in any circumstance for any delivery problems/delays after the order has been shipped.
With no exceptions, the customer has an obligation/duty to notify Onlineseats.com prior to the order being shipped if there are any changes to the shipping address.
If the shipment needs to be redirected while it is transit for delivery, the customer is obligated to pay any and all address correction fees charged by FedEx. When the shipment is shipped directly to a FedEx location, a photo ID is required for pick-up. In this circumstance, this must be approved by an Onlineseats.com sales representative.
Violation of the Terms: You understand and agree that in Onlineseats' sole discretion.
